Questions fréquemment posées
COVID-19 - Informations importantes
Nous sommes fiers de vous informer qu'Auto Rent a obtenu le label «Clean & Safe» de Turismo de Portugal, dans un protocole avec ARAC, IMT et AMT. L'obtention de ce sceau est le résultat de notre engagement à mettre en œuvre un protocole avec des mesures pour protéger les employés et les clients. Nous nous engageons à mettre en œuvre des procédures d'hygiène et de désinfection pour nos bureaux et véhicules, ainsi qu'à garantir une distance sociale entre les clients, les employés et les fournisseurs, ainsi qu'à définir un plan d'urgence détaillé pour les situations hypothétiques de symptômes du COVID-19.
Nos clients n'auront qu'à choisir la route vers la destination qu'ils souhaitent visiter et profiter de leurs vacances bien méritées en Algarve!
Nous serons là pour prendre soin de tous les détails afin que cette expérience soit aussi sûre et hygiénique que possible!
Avec Auto Rent, votre sécurité passe avant tout! Reserve maintenant!
Vous souhaiterez que nous soyons mondiaux!
* traduit via Google Translate, nous nous excusons pour toute erreur.
par Antonio le 21/03/2020 17:24.
. Dernière édition par Joao le 20/05/2020.Auto Rent now provides a service that allows you to drive on the A-22 without worries!
The A-22 Motorway has automatic tolls that charge when you drive under the gates spread between the exits.
Introducing the E-Tolls extra
- You pay €1.90/day, up to €19.00 per rental for the rental of the device
- You're free to drive around on the A-22 and avoid traffic on the N-125
- When you return the car, you only pay for the tolls you used
- No pre-pay, no extra costs, no tolls in your mail
Should you choose not to use our E-Tolls service, any tolls that are not paid will be sent to your home address, and you will be charged an administration fee by the highway company.
Please note that due to the tolling company stating that it can present tolls up to 15 days later, some charges may come after your departure, but we will contact you should that happen.
par Joao le 27/05/2013 18:52.
. Dernière édition par Joao le 28/09/2022.To rent a car from Auto Rent you must be over 25 years old.
From 21 years old you can still rent a car with Auto Rent, but have to pay the Young Driver's Insurance extra.
par Joao le 14/02/2013 05:14.
. Dernière édition par Mark le 29/08/2015.An Auto Rent basic price includes:
- 3rd Party Insurance Waiver
- VAT
- Unless otherwise stated, unlimited mileage.
- Vehicle replacement in less than 24 hours in case of a breakdown
Any other extras will be charged, unless otherwise stated.
par Joao le 14/02/2013 05:07.
. Dernière édition par Mark le 04/08/2015.If you forgot your password, simply click the Forgot Password? link on the login panel and fill in your email address, and you will receive an email with a link to reset your password.
par Joao le 14/02/2013 04:59.
. Dernière édition par Mark le 04/08/2015.We transferred the users from the previous website to the new one, so you can log in with the same email and password as you did before.
If your account, for some reason, is not registered, you can contact us or click the Register Now! link below the login panel and fill in your information.
Either way, if you book a car with Auto Rent and you insert an email address that is not in our database, a new account will automatically be created for you.
par Joao le 14/02/2013 04:57.
. Dernière édition par Mark le 04/08/2015.The website is currently only available in English. However, there are plans to have it translated to several languages!
par Joao le 14/02/2013 04:50.
. Dernière édition par Joao le 01/04/2013.Auto Rent still provides car hire services in the Algarve, just like it did before. However, now you can get accurate quotes and instant booking confirmation based on our availability!
Soon, you will be able to hire a car anywhere else in the world through our website!
We're extremely excited with this new stage, and we hope you like the new website!
par Joao le 03/12/2012 00:00.
. Dernière édition par Mark le 02/08/2015.The Home Owners Club is a specific club for long time customers of Auto Rent. It gives 10% discount in the rental price.
But, of course, if you were already a member, you know that! If that's the case, don't worry. Soon you should be getting the new Home Owners Club Card in your mail.
If you don't get it within 10 days, please contact us with your home address and your address in Portugal, and we will make sure you get your club card!
par Joao le 27/11/2012 00:00.
. Dernière édition par Joao le 14/03/2013.