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COVID-19 - Important Information

Met trots kunnen we u meedelen dat Auto Rent het keurmerk "Clean & Safe" heeft gekregen van Turismo de Portugal, in een protocol met ARAC, IMT en AMT. Het verkrijgen van dit zegel is het resultaat van ons streven om een protocol te implementeren met maatregelen om werknemers en klanten te beschermen. We zijn toegewijd aan het implementeren van hygiëne- en desinfectieprocedures voor onze kantoren en voertuigen, evenals het zorgen voor sociale afstand tussen klanten, werknemers en leveranciers, evenals het opstellen van een gedetailleerd noodplan voor hypothetische COVID-19-symptoomsituaties.
Onze klanten hoeven alleen te kiezen welke weg naar de bestemming ze willen bezoeken en genieten van hun welverdiende vakantie in de Algarve!
We zullen hier zijn om alle details te verzorgen, zodat deze ervaring zo veilig en hygiënisch mogelijk is!
Bij Auto Rent staat uw veiligheid voorop! Boek nu!
Je zou willen dat we wereldwijd waren!
* vertaald via Google Translate, onze excuses voor eventuele fouten.

door Antonio on 21/03/2020 17:24. Als laatst bewerkt door Joao on 20/05/2020.

Category: FAQ

Tags: covid19

  • Fast collection and return
  • Friendly and Professional staff
  • Transparent and honest T&C
  • Reliable and commited customer service

All of these at low cost rates!

Try Auto Rent, you'll wish we were global!

COVID-19

For information regarding our service during the COVID-19 outbreak, please refer to our FAQ page or follow our social media accounts at Auto Rent's Facebook Page or Auto Rent's Instagram Page

door Joao on 02/12/2019 17:20. Als laatst bewerkt door Joao on 20/03/2020.

Category: Frontpage

Tags: Splash

You’ll wish we were global!

 

Auto Rent is a family owned car rental company with over 40 years of experience, in Algarve. Our average fleet is 550 vehicles and we are established at Faro Airport and Praia da Rocha, Portimão.

Our staff is trained and work hard everyday in order to provide a different car hire service to the tourists that visit the Algarve region.

 

 Auto Rent guarantees a Premium Quality Service with maximum customer attention and high professionalism and transparency.

 

History

Auto Rent was established in 1976 with only 6 cars (Mini Morris) at Praia da Rocha, Portimão, with the license of another company and with the tourism market on its main focus. Only in 1986 was legally established and licensed with the name AUTO RENT, Lda.

The dedication and effort of the owners to make the most of its fleet and a customer dedicated and quality service policy since 1st day, resulted in a sustained growth until nowadays.

In 2011 the founder Antonio Jose Valagao is forced to abandon the management of the company due to serious health problems.

From this point, a business digitalization process begins and the company continues to focus on the excellence of service, maintaining a sustainable growth and a young, dynamic and cohesive team that actively contributes to the results achieved.

All team members are committed and motivated to continue this legacy in the future, striving for service excellence by offering superior quality service at competitive prices.

 

Vision

 

Be your preferred flexible mobility in the Algarve.

 

Mission

Exceed expectations, providing a high quality car rental service and customer care with transparency, commitment and dedication.

 

Values

o   Transparency – provide all the necessary information, so the Customer can better decide

o   Honesty – we keep our promises

o   Flexibility – we “unfold” to meet your needs

o   Professionalism – we comply with all procedures competently

o   Commitment – we continually strive to to honour our promises, exceeding expectations

o   Competitiveness – we actively compete to offer the best price

o   Social responsability – we motivate our staff with the best conditions and actively contribute to local causes

o   Sympathy – we always presente our service with a smile

o   Reliability – we actively strive to zero fails

 

What our customers say about us

 

 

 

 

 

door Joao on 02/12/2019 17:21. Als laatst bewerkt door Antonio on 08/01/2020.

Category: About

Tags: about

Brian Hacker

13 October 2019

I am probably the champion reviewer for Autorent as I've had over 100 rentals from them and see no reason to change ! The key to good customer service is the staff and at the airport they have always been helpful, friendly. honest and trustworthy. Even on the odd occasion I've contacted head office at Portimao I have been treated with the same courtesy. This is a very professional company and are to be applauded. Thank you Autorent and I hope we continue our relationship.

Yvonne Bakers

6 February 2018

I Always recommend this company to people as we have been using them at least four times a year for the last few years, always very friendly staff and the cars are very good some times a brand new car, we always go over the car very carefully with the agent and make sure any little scratch is recorded and make sure it is clean on outside and inside before returning.

Emilie Lassalle

26 October 2019

Thanks for a rental expérience without any trouble and any additionnal charge at the end . Team Professional . I recommand 👌

Jan Jaap de Graaf

17 September 2018

Everything went smoothly. No waiting. Friendly staff. Top service. We hire a car every year at Faro airport. Autorent is highly recommanded.

Zsófi Ünnep

13 May 2018

Everything went smoothly, friendly and helpful staff. Highly recommended.

 

door Joao on 12/12/2019 18:19. Als laatst bewerkt door Joao on 12/12/2019.

Category: Frontpage

Tags: FB

door Joao on 26/04/2018 22:44. Als laatst bewerkt door Joao on 02/12/2019.

Category: Frontpage

Tags: Highlights Frontpage Promotions Slider car hire algarve

On November 3rd, in the Republic of Ireland, Auto Rent, Lda., a familiar SME operating in the Algarve for over 35 years, was awarded with the Cartrawler Customer Satisfaction Award 2016 for Southern Europe.

The prize was awarded during the Winter Conference 2016 organized by Cartrawler, one of the world's largest Car Hire brokers, operating in over 190 countries, in 43.000 locations with 1.600 commercial partners.

The award was delivered by Cartrawler's CEO Mike McGearty, distinguishing the company from among hundreds operating in Southern Europe on the quality of its service, recognized by its customers.

António Valagão, one of the managing partners of the company, comments that “It's an honor and a great pleasure to see that the commitment, effort and dedication of Auto Rent's 18 employees is valued by our partners and customers. On behalf of Auto Rent, I thank you for this distinction, and particularly to our staff, for a job well done and the recognition that our efforts were recognized, and an encouragement to further improve our service”.

Auto Rent Customer Satisfaction Award

door Joao on 14/11/2016 17:00. Als laatst bewerkt door Joao on 02/12/2019.

Category: Frontpage

Tags: News Frontpage Customer Reviews

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97% Returning customers

Based on 560 customer reviews

door Joao on 02/12/2019 17:19.

Category: Frontpage

Tags: html

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Quick Pickup and Return

4.5 minutes average serviced time

door Joao on 02/12/2019 17:18.

Category: Frontpage

Tags: html

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Quality of service

9.4/10

door Joao on 02/12/2019 17:17.

Category: Frontpage

Tags: html

User Data

Auto Rent verzamelt informatie van de klanten om de service te verbeteren, en om de website ervaring te verbeteren.

Alle gebruiker en bestuurder informatie, net als alle boekings informatie wordt opgeslagen in onze web server. Zo dat onze leveranciers (zo wel als Auto Rent, als U onze service gebruikt) U een betere en snellere service kunnen leveren.

Auto Rent slaat alleen informatie da relevant en belangrijk is voor de Auto Huur Service, en deze informatir wordt alleen aan de leveranciers gegeven waarmee U boekt.

Auto Rent doet erg zijn best om de informatie van klanten en gebruikers veilig te houden, door meerdere veiligheids metode´s te gebruiken om de klanten te beschermen.

All Filialen hebben toegang to the basis informatie van klanten onder hun gebruikers account.

Leverancier Gegevens

Leveranciers gegevens worden ook opgeslagen voor een makkelijker kontakt gedurende boekings en algemene business.

Filialen Data

Affiliate information will be stored for easier contact with them regarding bookings and general business.

Filialen informatie wordt opgeslagen voor makkelijker en sneller kontakt gedurende boekings en algemene business.

 

door Joao on 05/07/2014 16:48. Als laatst bewerkt door Joao on 16/05/2019.

Category: Privacy

Tags: Privacy

© Auto Rent 2012