Root

You’ll wish we were global!

 

Auto Rent is a family owned car rental company with over 40 years of experience, in Algarve. Our average fleet is 550 vehicles and we are established at Faro Airport and Praia da Rocha, Portimão.

Our staff is trained and work hard everyday in order to provide a different car hire service to the tourists that visit the Algarve region.

 

 Auto Rent guarantees a Premium Quality Service with maximum customer attention and high professionalism and transparency.

 

History

Auto Rent was established in 1976 with only 6 cars (Mini Morris) at Praia da Rocha, Portimão, with the license of another company and with the tourism market on its main focus. Only in 1986 was legally established and licensed with the name AUTO RENT, Lda.

The dedication and effort of the owners to make the most of its fleet and a customer dedicated and quality service policy since 1st day, resulted in a sustained growth until nowadays.

In 2011 the founder Antonio Jose Valagao is forced to abandon the management of the company due to serious health problems.

From this point, a business digitalization process begins and the company continues to focus on the excellence of service, maintaining a sustainable growth and a young, dynamic and cohesive team that actively contributes to the results achieved.

All team members are committed and motivated to continue this legacy in the future, striving for service excellence by offering superior quality service at competitive prices.

 

Vision

 

Be your preferred flexible mobility in the Algarve.

 

Mission

Exceed expectations, providing a high quality car rental service and customer care with transparency, commitment and dedication.

 

Values

o   Transparency – provide all the necessary information, so the Customer can better decide

o   Honesty – we keep our promises

o   Flexibility – we “unfold” to meet your needs

o   Professionalism – we comply with all procedures competently

o   Commitment – we continually strive to to honour our promises, exceeding expectations

o   Competitiveness – we actively compete to offer the best price

o   Social responsability – we motivate our staff with the best conditions and actively contribute to local causes

o   Sympathy – we always presente our service with a smile

o   Reliability – we actively strive to zero fails

 

What our customers say about us

 

 

 

 

 

door Joao on 02/12/2019 17:21. Als laatst bewerkt door Antonio on 08/01/2020.

Category: About

Tags: about

Brian Hacker

13 October 2019

I am probably the champion reviewer for Autorent as I've had over 100 rentals from them and see no reason to change ! The key to good customer service is the staff and at the airport they have always been helpful, friendly. honest and trustworthy. Even on the odd occasion I've contacted head office at Portimao I have been treated with the same courtesy. This is a very professional company and are to be applauded. Thank you Autorent and I hope we continue our relationship.

Yvonne Bakers

6 February 2018

I Always recommend this company to people as we have been using them at least four times a year for the last few years, always very friendly staff and the cars are very good some times a brand new car, we always go over the car very carefully with the agent and make sure any little scratch is recorded and make sure it is clean on outside and inside before returning.

Emilie Lassalle

26 October 2019

Thanks for a rental expérience without any trouble and any additionnal charge at the end . Team Professional . I recommand 👌

Jan Jaap de Graaf

17 September 2018

Everything went smoothly. No waiting. Friendly staff. Top service. We hire a car every year at Faro airport. Autorent is highly recommanded.

Zsófi Ünnep

13 May 2018

Everything went smoothly, friendly and helpful staff. Highly recommended.

 

door Joao on 12/12/2019 18:19. Als laatst bewerkt door Joao on 12/12/2019.

Category: Frontpage

Tags: FB

door Joao on 26/04/2018 22:44. Als laatst bewerkt door Joao on 02/12/2019.

Category: Frontpage

Tags: Highlights Frontpage Promotions Slider car hire algarve

On November 3rd, in the Republic of Ireland, Auto Rent, Lda., a familiar SME operating in the Algarve for over 35 years, was awarded with the Cartrawler Customer Satisfaction Award 2016 for Southern Europe.

The prize was awarded during the Winter Conference 2016 organized by Cartrawler, one of the world's largest Car Hire brokers, operating in over 190 countries, in 43.000 locations with 1.600 commercial partners.

The award was delivered by Cartrawler's CEO Mike McGearty, distinguishing the company from among hundreds operating in Southern Europe on the quality of its service, recognized by its customers.

António Valagão, one of the managing partners of the company, comments that “It's an honor and a great pleasure to see that the commitment, effort and dedication of Auto Rent's 18 employees is valued by our partners and customers. On behalf of Auto Rent, I thank you for this distinction, and particularly to our staff, for a job well done and the recognition that our efforts were recognized, and an encouragement to further improve our service”.

Auto Rent Customer Satisfaction Award

door Joao on 14/11/2016 17:00. Als laatst bewerkt door Joao on 02/12/2019.

Category: Frontpage

Tags: News Frontpage Customer Reviews

  • Fast collection and return
  • Friendly and Professional staff
  • Transparent and honest T&C
  • Reliable and commited customer service

All of these at low cost rates!

Try Auto Rent, you'll wish we were global!

door Joao on 02/12/2019 17:20. Als laatst bewerkt door Joao on 02/12/2019.

Category: Frontpage

Tags: Splash

-

97% Returning customers

Based on 560 customer reviews

door Joao on 02/12/2019 17:19.

Category: Frontpage

Tags: html

-

Quick Pickup and Return

4.5 minutes average serviced time

door Joao on 02/12/2019 17:18.

Category: Frontpage

Tags: html

-

Quality of service

9.4/10

door Joao on 02/12/2019 17:17.

Category: Frontpage

Tags: html

User Data

Auto Rent verzamelt informatie van de klanten om de service te verbeteren, en om de website ervaring te verbeteren.

Alle gebruiker en bestuurder informatie, net als alle boekings informatie wordt opgeslagen in onze web server. Zo dat onze leveranciers (zo wel als Auto Rent, als U onze service gebruikt) U een betere en snellere service kunnen leveren.

Auto Rent slaat alleen informatie da relevant en belangrijk is voor de Auto Huur Service, en deze informatir wordt alleen aan de leveranciers gegeven waarmee U boekt.

Auto Rent doet erg zijn best om de informatie van klanten en gebruikers veilig te houden, door meerdere veiligheids metode´s te gebruiken om de klanten te beschermen.

All Filialen hebben toegang to the basis informatie van klanten onder hun gebruikers account.

Leverancier Gegevens

Leveranciers gegevens worden ook opgeslagen voor een makkelijker kontakt gedurende boekings en algemene business.

Filialen Data

Affiliate information will be stored for easier contact with them regarding bookings and general business.

Filialen informatie wordt opgeslagen voor makkelijker en sneller kontakt gedurende boekings en algemene business.

 

door Joao on 05/07/2014 16:48. Als laatst bewerkt door Joao on 16/05/2019.

Category: Privacy

Tags: Privacy

 

Auto Rent is niet verantwoordelijk voor andere Huur Auto leveranciers dan Auto Rent.

Auto is alleen verantwoordelijk voor de boekingen van de Huur Auto bij een leverancier van keuze.

Voor Auto Rents Algemene Voorwaarden kijk op de volgende link, Auto Rent's car hire terms and conditions.

Voor andere leveranciers van huur Autos, klik op de link onde het leveranciers logo bij pagina van prijs resultaten.

Auto Rents Aansprakelijksheid tegenover de klant is alleen voor betalingen gemaakt via de Website.

 

 

 

Informação ao consumidor ao abrigo do disposto no artigo 18.º da Lei n.º 144/2015

Information to the consumer according to the law 144/2015, article 18º

 

 

Em caso de litígio o consumidor pode recorrer a uma Entidade de Resolução Alternativa de Litígios de consumo:

In case of dispute the consumer may resort to an Alternative Consumer Disputes Resolution Entity:

 

Centro de Arbitragem de Conflitos de Consumo de Lisboa

http://www.centroarbitragemlisboa.pt/

Rua dos Douradores, nº 116 - 2º 1100-207 Lisboa

Telefone: 218807030

Fax: 218807038

Correio Eletrónico: director@centroarbitragemlisboa.ptjuridico@centroarbitragemlisboa.pt

 

Centro de Arbitragem de Conflitos de Consumo do Vale do Ave/Tribunal Arbitral

http://www.triave.pt/

Rua Capitão Alfredo Guimarães, 1 4800-019 Guimarães

Telefone: 253422410

Fax: 253422411

Correio eletrónico: triave@gmail.com

 

CIAB – Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo)

http://www.ciab.pt/pt/

Rua D. Afonso Henriques, 1 4700-030 Braga

Telefone: 253617604

Fax: 253617605

Correio eletrónico: geral@ciab.pt

Av. Rocha Paris, 103 4900-394 Viana do Castelo

Telefone: 258809335

Fax: 258809389

Correio eletrónico: ciab.viana@cm-viana-castelo.pt

 

CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo

http://www.arbitragemdeconsumo.org/

Faculdade de Direito da Universidade Nova de Lisboa – Campus de Campolide 1099-032 Lisboa

Telefone: 213847484

Correio eletrónico: cniacc@fd.unl.pt

 

Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra

http://www.centrodearbitragemdecoimbra.com

Av. Fernão Magalhães, N.º 240, 1º, 3000-172 Coimbra

Telefone: 239821690

Fax: 239821690

Correio eletrónico: geral@centrodearbitragemdecoimbra.com

 

Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve

http://www.consumoalgarve.pt

Ninho de Empresas, Edif. ANJE – Estrada da Penha, 3º andar, sala 26 8000 Faro

Telefone: 289823135

Correio eletrónico: apoio@consumidoronline.pt

 

Centro de Informação de Consumo e Arbitragem do Porto

http://www.cicap.pt

Rua Damião de Góis, 31, Loja 6 4050-225 Porto

Telefone: 225508349 / 225029791

Fax: 225026109

Correio eletrónico: cicap@cicap.pt

 

Mais informações em Portal do Consumidor www.consumidor.pt – More information at Consumer Portal www.consumidor.pt

door Joao on 05/07/2014 16:45. Als laatst bewerkt door Joao on 28/02/2019.

Category: Terms

Tags: Voorwaarden

© Auto Rent 2012