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Sie wünschen sich, wir wären global!

 

Auto Rent ist eine familiengeführte Autovermietung mit über 40 Jahren Erfahrung an der Algarve. Unsere durchschnittliche Flotte umfasst 550 Fahrzeuge. Wir sind am Flughafen Faro und am Praia da Rocha in Portimão ansässig.

Unser Personal ist geschult und arbeitet jeden Tag hart, um den Touristen, die die Algarve besuchen, einen anderen Mietwagen-Service anzubieten.

 

Auto Rent garantiert einen Premium Quality Service mit maximaler Kundenorientierung und hoher Professionalität und Transparenz.

 

Geschichte

Auto Rent wurde 1976 mit nur 6 Autos (Mini Morris) in Praia da Rocha, Portimão, mit der Lizenz eines anderen Unternehmens und mit dem Schwerpunkt auf dem Tourismusmarkt gegründet. Erst 1986 wurde unter dem Namen AUTO RENT, Lda.

Das Engagement und die Bemühungen der Eigentümer, das Beste aus ihrer Flotte zu machen, und eine kundenorientierte und qualitativ hochwertige Servicepolitik seit dem 1. Tag führten zu einem anhaltenden Wachstum bis heute.

Im Jahr 2011 musste der Gründer Antonio Jose Valagao die Geschäftsführung aufgrund schwerwiegender gesundheitlicher Probleme aufgeben.

Ab diesem Zeitpunkt beginnt ein Digitalisierungsprozess für Unternehmen, und das Unternehmen konzentriert sich weiterhin auf exzellenten Service, ein nachhaltiges Wachstum und ein junges, dynamisches und kohärentes Team, das aktiv zu den erzielten Ergebnissen beiträgt.

Alle Teammitglieder sind engagiert und motiviert, dieses Erbe auch in Zukunft fortzusetzen. Sie streben nach herausragendem Service, indem sie erstklassigen Service zu wettbewerbsfähigen Preisen anbieten.

 

Vision

 

Seien Sie Ihre bevorzugte flexible Mobilität an der Algarve.

 

Mission

Übertreffen Sie die Erwartungen, indem Sie einen qualitativ hochwertigen Mietwagenservice und Kundenbetreuung mit Transparenz, Engagement und Engagement anbieten.

 

Werte

o   Transparenz – Geben Sie alle erforderlichen Informationen an, damit der Kunde besser entscheiden kann

o   Ehrlichkeit – wir halten was wir versprechen

o   Flexibilität – Wir „entfalten“ uns, um Ihre Bedürfnisse zu erfüllen

o   Professionalität – Wir halten alle Verfahren kompetent ein

o   Engagement – Wir sind ständig bemüht, unsere Versprechen einzuhalten und die Erwartungen zu übertreffen

o   Wettbewerbsfähigkeit – Wir konkurrieren aktiv um den besten Preis

o   Soziale Verantwortung – wir motivieren unsere mitarbeiter mit den besten bedingungen und tragen aktiv zu lokalen ursachen bei

o   Sympathie – Wir präsentieren unseren Service immer mit einem Lächeln

o   Verlässlichkeit – wir bemühen uns aktiv um null scheitert

 

What our customers say about us

 

 

 

 

 

von Joao am 02/12/2019 17:21. zuletzt von Antonio am 08/01/2020.

Kategorie: About

Tags: about

Brian Hacker

13 October 2019

I am probably the champion reviewer for Autorent as I've had over 100 rentals from them and see no reason to change ! The key to good customer service is the staff and at the airport they have always been helpful, friendly. honest and trustworthy. Even on the odd occasion I've contacted head office at Portimao I have been treated with the same courtesy. This is a very professional company and are to be applauded. Thank you Autorent and I hope we continue our relationship.

Yvonne Bakers

6 February 2018

I Always recommend this company to people as we have been using them at least four times a year for the last few years, always very friendly staff and the cars are very good some times a brand new car, we always go over the car very carefully with the agent and make sure any little scratch is recorded and make sure it is clean on outside and inside before returning.

Emilie Lassalle

26 October 2019

Thanks for a rental expérience without any trouble and any additionnal charge at the end . Team Professional . I recommand 👌

Jan Jaap de Graaf

17 September 2018

Everything went smoothly. No waiting. Friendly staff. Top service. We hire a car every year at Faro airport. Autorent is highly recommanded.

Zsófi Ünnep

13 May 2018

Everything went smoothly, friendly and helpful staff. Highly recommended.

 

von Joao am 12/12/2019 18:19. zuletzt von Joao am 12/12/2019.

Kategorie: Frontpage

Tags: FB

von Joao am 26/04/2018 22:44. zuletzt von Joao am 02/12/2019.

Kategorie: Frontpage

Tags: Highlights Frontpage Promotions Slider car hire algarve

On November 3rd, in the Republic of Ireland, Auto Rent, Lda., a familiar SME operating in the Algarve for over 35 years, was awarded with the Cartrawler Customer Satisfaction Award 2016 for Southern Europe.

The prize was awarded during the Winter Conference 2016 organized by Cartrawler, one of the world's largest Car Hire brokers, operating in over 190 countries, in 43.000 locations with 1.600 commercial partners.

The award was delivered by Cartrawler's CEO Mike McGearty, distinguishing the company from among hundreds operating in Southern Europe on the quality of its service, recognized by its customers.

António Valagão, one of the managing partners of the company, comments that “It's an honor and a great pleasure to see that the commitment, effort and dedication of Auto Rent's 18 employees is valued by our partners and customers. On behalf of Auto Rent, I thank you for this distinction, and particularly to our staff, for a job well done and the recognition that our efforts were recognized, and an encouragement to further improve our service”.

Auto Rent Customer Satisfaction Award

von Joao am 14/11/2016 17:00. zuletzt von Joao am 02/12/2019.

Kategorie: Frontpage

Tags: News Frontpage Customer Reviews

  • Fast collection and return
  • Friendly and Professional staff
  • Transparent and honest T&C
  • Reliable and commited customer service

All of these at low cost rates!

Try Auto Rent, you'll wish we were global!

von Joao am 02/12/2019 17:20. zuletzt von Joao am 02/12/2019.

Kategorie: Frontpage

Tags: Splash

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97% Returning customers

Based on 560 customer reviews

von Joao am 02/12/2019 17:19.

Kategorie: Frontpage

Tags: html

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Quick Pickup and Return

4.5 minutes average serviced time

von Joao am 02/12/2019 17:18.

Kategorie: Frontpage

Tags: html

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Quality of service

9.4/10

von Joao am 02/12/2019 17:17.

Kategorie: Frontpage

Tags: html

User Data

Auto Rent will gather data from its customers in order to better serve them, and make their experience of the website more enjoyable.

All user and driver information, as well as any booking information will be stored in our web server. This is so our suppliers (as well as Auto Rent, if you are using our car hire services) can provide you with better and faster service.

Auto Rent only stores information that is required for car hire service, and that information is only supplied to the suppliers with which you are booking.

Auto Rent does its best to keep its users' information secure, by employing various security measures to keep its users' data safe.

Affiliates will have access to users' basic booking information in order to control their affiliate account.

Supplier Data

Supplier information will be stored for easier contact with them regarding bookings and general business.

Affiliate Data

Affiliate information will be stored for easier contact with them regarding bookings and general business.

von Joao am 05/07/2014 16:48. zuletzt von Joao am 16/05/2019.

Kategorie: Privacy

Tags: Privacy

Auto Rent will not be held responsible for car hire suppliers other than Auto Rent.
Auto Rent is only responsible for booking your car hire service on the supplier of your choosing.
For Auto Rent's car hire terms and conditions, please refer to Auto Rent's car hire terms and conditions.
For other supplier's car hire terms and conditions, please click the link under the supplier's logo on the price results page.
Auto Rent's liability to its customers is only regarding any payments made through the website.

 

 

 

Informação ao consumidor ao abrigo do disposto no artigo 18.º da Lei n.º 144/2015

Information to the consumer according to the law 144/2015, article 18º

 

 

Em caso de litígio o consumidor pode recorrer a uma Entidade de Resolução Alternativa de Litígios de consumo:

In case of dispute the consumer may resort to an Alternative Consumer Disputes Resolution Entity:

 

Centro de Arbitragem de Conflitos de Consumo de Lisboa

http://www.centroarbitragemlisboa.pt/

Rua dos Douradores, nº 116 - 2º 1100-207 Lisboa

Telefone: 218807030

Fax: 218807038

Correio Eletrónico: director@centroarbitragemlisboa.ptjuridico@centroarbitragemlisboa.pt

 

Centro de Arbitragem de Conflitos de Consumo do Vale do Ave/Tribunal Arbitral

http://www.triave.pt/

Rua Capitão Alfredo Guimarães, 1 4800-019 Guimarães

Telefone: 253422410

Fax: 253422411

Correio eletrónico: triave@gmail.com

 

CIAB – Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo)

http://www.ciab.pt/pt/

Rua D. Afonso Henriques, 1 4700-030 Braga

Telefone: 253617604

Fax: 253617605

Correio eletrónico: geral@ciab.pt

Av. Rocha Paris, 103 4900-394 Viana do Castelo

Telefone: 258809335

Fax: 258809389

Correio eletrónico: ciab.viana@cm-viana-castelo.pt

 

CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo

http://www.arbitragemdeconsumo.org/

Faculdade de Direito da Universidade Nova de Lisboa – Campus de Campolide 1099-032 Lisboa

Telefone: 213847484

Correio eletrónico: cniacc@fd.unl.pt

 

Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra

http://www.centrodearbitragemdecoimbra.com

Av. Fernão Magalhães, N.º 240, 1º, 3000-172 Coimbra

Telefone: 239821690

Fax: 239821690

Correio eletrónico: geral@centrodearbitragemdecoimbra.com

 

Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve

http://www.consumoalgarve.pt

Ninho de Empresas, Edif. ANJE – Estrada da Penha, 3º andar, sala 26 8000 Faro

Telefone: 289823135

Correio eletrónico: apoio@consumidoronline.pt

 

Centro de Informação de Consumo e Arbitragem do Porto

http://www.cicap.pt

Rua Damião de Góis, 31, Loja 6 4050-225 Porto

Telefone: 225508349 / 225029791

Fax: 225026109

Correio eletrónico: cicap@cicap.pt

 

Mais informações em Portal do Consumidor www.consumidor.pt – More information at Consumer Portal www.consumidor.pt

von Joao am 05/07/2014 16:45. zuletzt von Joao am 28/02/2019.

Kategorie: Terms

Tags: Terms

© Auto Rent 2012